TRACY ELMER

Chief Innovation Officer TrueCare

Tracy Elmer has been TrueCare’s Chief Innovation Officer since 2018, bringing over 20 years of progressive IT executive leadership. Her achievements at TrueCare include implementation of a Text-Based Communication System for appointment scheduling and reminders, significantly reducing no-shows by 23.5%. She increased engagement with the MyChart patient portal with more than a 50% activation rate of all patients achieved in the last year. Elmer is passionate about improving healthcare through the latest technology, earning her national recognition, including the 2022 Collaboration Award from the College of Healthcare Information Management Executives. She serves on the Sharp Healthcare IT board committee and is active with several health information management associations. Elmer is an adjunct professor of the Master of Science Health Informatics and Information Management program at Loma Linda University. Despite an extremely busy schedule, she believes strongly in a high level of volunteer involvement with professional organizations and nonprofits.